FAQs - New Clients
Payment Protection Scotland's frequently asked questions are listed below:
» Do I Have to Pay Upfront?
» How Much Will My Claim Be Worth?
» I Signed the Agreement and Knew I Had Taken Insurance. Can I Still Claim?
» I Don’t Have any Paperwork. Can I Still Claim?
» When Will I Get My Money?
» No Win, No Fee – Surely There Must be a Catch?
» What Will I Need to do?
No, we work on a strictly no win - no fee basis. If we're not successful you won't pay a penny.
The amount depends on various factors. How much you borrowed? When you borrowed it? Who the lender was? But generally our average successful claim is £3000-£4000. But one of our specialist advisors will be able to give you an idea within a few minutes. You can call us 7 days a week or provide your details securely online.
Almost everyone in your position signed the agreement. But in our experience most lenders didn’t carry out the sale correctly. This is where our team’s experience comes in. Over 90% of our claims are successful.
Not having any paperwork doesn’t mean you can’t claim. We just need your instruction to start your claim and we can arrange everything else.
Times vary by lender and case by case. But the Financial Ombudsman gives most Lenders 8 weeks to make an offer of settlement or decline your case. If they try to decline your case we will then appeal your case to the Financial Ombudsman. This can extend the time to settle your case.
No. There is no catch. We operate on a strictly No Win No Fee basis. If we do win our fee is 30% and this is payable from the settlement we receive from your lender. So you pay absolutely no upfront costs. YOU’VE NOTHING TO LOSE.
Once you call us we can start your claim process. Generally the only thing you need to do is sign 3 pieces of paper and we will do the rest. It really is as simple as that.
We will put together your case, contact your lender, negotiate with them and check that they have made a fair and accurate offer of settlement.
We will inform you of any settlement offers from your lender and when you can expect to receive YOUR money.