Why turn to Payment Protection Scotland?

Claim management companies (CMCs), no matter in which field their expertise lie, come under heavy security and criticism from time to time.

CMCs in Scotland are not regulated which allow some firms with dubious practises to exploit vulnerable clients. But there are a handful of CMS – Payment Protection Scotland being one of them – who do operate with the highest regard for their industry and the people who are their clients.

With the Scottish Government announcing two years ago that they would now consider regulating CMCs, a move that Payment Protection Scotland welcomes, scrutiny once again falls on what a CMC offers its customers when it comes to claiming PPI compensation.

I. No win, no fee

Most reputable CMCs will offer their services on a no win, no fee basis meaning that unless your claim for PPI compensation is successful, you do not pay a fee for their services.

II. Robust assessment process

The no win, no fee strategy ensures that a CMC has a robust assessment process in place. This means that they want to be confident that a. you have at least one PPI policy and b. you were mis-sold it.

III. Success rate

The success rate of a CMC should be displayed, especially if they are proud of their success record. No CMC will have 100% success rate but it should be well into the 90s. Payment Protection Scotland have held an average success rate of 92% and above, a sure sign that they take each PPI case seriously.

IV. Fee structure

A common cause of concern is how much CMCs charge for their services and how some less-reputable claim management companies ‘hide’ their fee structures. This means that the customer, on receiving their compensation give a large proportion of it to the CMC, unaware in many cases that the bill would be so large.

Payment Protection Scotland have always had a transparent fee structure – in fact, we charge one flat-fee for every case which is advantageous for those customers whose PPI claims are more complex, taking longer to resolve.

We believe our fee is a fair representation of the work that we do for our clients. To find out more, check the website for the latest fee.

V.  Experience

And finally, not all CMCs last the test of time which means that they burst onto the scene with big promises that they cannot fulfil. Payment Protection Scotland have been helping people with their claims for PPI compensation for many years now and, with our in-depth experience and knowledge, why would you choose to turn to another CMC?

> Back to blog