0141 844 0017 (Glasgow)

01698 440 820 (Lanarkshire)

0131 224 0094 (Edinburgh)

01224 510 086 (Aberdeen)

01382 270 065 (Dundee)

PPI - Make a Decision!

The FCA backed advertising campaign is underway with the animatronic head of Arnold Schwarzenegger gracing our TV screens, posters and media adverts, urging us to ‘make a decision!’.


Effectively, the campaign is targeting people yet to make a compensation claim for mis-sold PPI. Recognising the fact that not all claims could be eligible for compensation, until to make a claim, you won’t know if you are owed money or not.

With potentially thousands of pounds in the offing, isn’t it time you made a decision about making a claim?

The PPI letters from banks

Did you receive a letter?

Back at the start of 2013, the Financial Conduct Authority, along with consumer organisations and the Financial Ombudsman Service, told banks and lenders that they had to write to customers to tell them they may have a claim for PPI compensation.

If you received a letter, you have three years within to make a claim which means that many customers could be near this earlier PPI deadline – and not realise!

But, it was not a case of writing to everybody

The banks and lenders had to do some research. They trawled through their records to identify people it was possible they had been mis-sold the product.

And so, if you have received a letter from a bank or lender informing you that you may have a claim, then it is important to take note.

PPI Deadline 2019

But there is a big deadline on the horizon and it applies to everyone who intends to make a complaint about PPI policies sold before summer 2017 (PPI policies sold after this date are not subject to the 2019 deadline).

The Financial Conduct Authority has decided that along with alleged consumer apathy, the time has come to draw a line under the whole PPI mis-selling scandal.

And that means forcing claims to a close. And you have until 11.59pm on Thursday 29th August 2019 to make a claim.

But you need to decide before if you intend to make a claim. Our suggestion is clear: decide if you want to make a claim NOW!

Steps to making a claim for PPI compensation

The first step is to check if you have PPI on;

  • Mortgage
  • Loan – unsecured and secured
  • Credit cards
  • Store cards
  • Catalogue accounts
  • Car finance
  • Any account in which your borrowed money

If you see PPI – it may be a separate payment or part of your monthly premium – contact the lender and tell them you have been mis-sold PPI – and tell them why.

Alternatively, you can contact the team at Payment Protection Scotland and we’ll do all this for you. We charge a fee for our service.

But hurry as the clock is ticking…

> Back to blog


In Debt?we provide
debt services
Need to Talk?contact us
FAQs?get ppi advice
and information
Payment Protection Scotland

Scotland's Most Successful PPI Claims Company:
With Offices in Glasgow, Edinburgh, Aberdeen, Dundee & Bellshill